Job Description
We are looking for a dynamic Sales Executive to convert sales leads into actual sales, manage customer relationships, meet clients in-person, attend and manage catering events, and collect customer feedback. This role focuses on closing deals, ensuring customer satisfaction, and providing valuable feedback to improve our services. This is a contract position (fully remote) with travel within the city required. The position can be converted to full-time based on performance. This is an excellent opportunity for freshers and early-career professionals to build a career in sales.
Key Responsibilities
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Convert Sales Leads: Convert marketing-generated leads into actual sales by following up with prospects, understanding their requirements, and closing deals to achieve sales targets
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Customer Relationship Management: Build and maintain strong relationships with clients through regular communication, understanding their needs, and ensuring customer satisfaction throughout the entire service cycle
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In-Person Client Meetings: Conduct face-to-face meetings with clients to understand their event requirements, provide personalized service proposals, and build trust through direct interaction
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Attend Catering Events: Attend GoCaters' catering events to oversee service delivery, ensure quality standards are met, and provide on-site support to clients during their events
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Event Management: Coordinate and manage event logistics, liaise with operations team, ensure timely delivery of services, and handle any on-site issues to ensure smooth event execution
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Collect Customer Feedback: Actively collect feedback from customers after events regarding food quality, service, and overall experience to identify areas of improvement
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Feedback Management: Document and pass customer feedback to the marketing team for promotional use and to the development team for service improvements and menu enhancements
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Utilize CRM systems to track sales activities, manage customer interactions, and maintain accurate client records
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Prepare and present sales proposals, negotiate contracts, and handle payment collections
Requirements
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Bachelor's degree in Business, Marketing, Sales, or related field
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0-3 years of experience in sales or business development (freshers welcome). Experience in F&B or hospitality sector is a plus
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Good communication and interpersonal skills with ability to build rapport with clients
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Basic knowledge of Microsoft Office Suite and willingness to learn CRM software
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Self-motivated, enthusiastic individual with ability to work independently and as part of a team
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Willingness to travel within Bangalore for client meetings and events
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Eagerness to learn about local market dynamics and customer preferences in catering industry
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Fluency in English, Hindi, and local languages (Kannada/Telugu preferred)
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Work Arrangement: Fully remote position with willingness to travel within the city for client meetings, events, and on-site event management
What We Offer
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Attractive contract package with commission and performance bonuses
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Contract to Full-Time Conversion: Opportunity to convert to full-time position based on performance
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Fully Remote Work: Work from anywhere with flexible schedule (city travel required for client meetings and events)
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Comprehensive training and mentorship program
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Opportunity to work with a growing brand in the catering industry
